KATHRYN OWENS

 

Kathy Owens of Your HR Solutions CT has over twenty years of leadership experience in service, manufacturing and non-profit environments. She has gained expertise by serving in management positions in Operations, Human Resources and Learning and Development with companies including Cendant Mobility, Pepperidge Farm, Sylvan Learning Centers and Scalzo Group Real Estate Services.

 

Kathy brings a perspective to strategic business planning that draws upon her diverse experience in a global business setting as both a successful operations manager and human resources professional.  She assesses organizational needs and strategizes with business leaders to design customized approaches that support changing corporate objectives.  Kathy is an exceptional resource to small to mid-size companies to create strategic human resource plans based on desired business results.  She has contributed in a consulting role in service and non-profit companies during organizational transition and restructure. 

 

Kathy was an integral member of a team that designed, developed and implemented a performance management system that was recognized with the Connecticut Innovation Award.  She has proven skills and passion for organizational, team and individual development.  Kathy has also provided career guidance to hundreds of professional level employees.  She has developed customized training programs in behavioral and technical areas and has facilitated a broad range of customer service and management skills programs.

 

Kathy consistently develops respected relationships with corporate clients and prospects, supplier partners and teams and employees at all levels.  Through her sharing of knowledge and techniques, she has the ability to influence effective solutions. Kathy has lived and traveled abroad and draws on those rich experiences to work effectively with cross cultural teams.

 

Consultative Areas of Specialization

·          Team and organizational effectiveness

·          Performance management

·          Coaching and leadership development

·          Staff assessment and development with emphasis on customer service

 

Previous Employment

 

SCALZO GROUP REAL ESTATE SERVICES, Bethel, CT

Vice President Human Resources

Reported to the President/Owner of Scalzo Group and serviced six companies that provide a full breadth of real estate related services.  Responsible for providing support and coaching during significant organizational transition.

 

THE COMMUNITY FOUNDATION for Greater New Haven, New Haven, CT

Organizational Development / Human Resources Consultant (6 month assignment)

Provided organizational, structural and transition-related counsel during major reorganization of this non-profit group.  Partnered with outside consulting firm to customize and implement comprehensive, strategically linked performance evaluation and measurement system.

SYLVAN LEARNING CENTER, Brookfield, CT
District Manager / Center Director                                                                              Provided leadership at this top provider of supplemental education and tutoring services and increased revenue from $750K in FY02 to $1M in FY03, which ranked Brookfield as one of the top 5% of all 1000+ Sylvan Learning Centers nationally.

                                                                                                                                                                        PEPPERIDGE FARM, Norwalk, CT                                                                               Manager Learning and Development, Information Systems                                           Participated as project team member during aggressive implementation of new SAP Order to Cash system.  Developed training plans for 110 end-users and 3200 distributors.  Designed a 14-seat computer training center.

 

CENDANT MOBILITY (formerly PHH, HFS, Homequity, Homerica), Danbury, CT                16 years progressive responsibilities, Executive Assistant to Director of Learning & Development

Held diverse and progressive positions within Fortune 500 organization that provides global relocation services to corporate and affinity clients.  Proven success when promoted into jobs requiring elevated business knowledge and increased responsibility.  Recognized as highly capable change agent and role model.

                                                                                                                                                                               

 

MEMBERSHIPS / COMMUNITY SERVICE

Member, Society for Human Resource Management (SHRM)

Founding Member, Board of Directors, The Denan Project in Ethiopia, 2003-present

Member, Rotary Club of Brookfield, CT, 1998-present

Rotary Club Secretary, 1998-2001, Rotary International Committee Chair, 2001-2004

Facilitator for semi-annual Rotary Youth Leadership Awards (RYLA), 1997-present

Member of Rotary Youth Exchange Committee, 2000-present

Rotary Group Study Exchange (GSE) team member to the Philippines, 1997

Heifer International volunteer, 2001-present

 

 

HONORS / AWARDS

 

Rotary International Paul Harris Award recipient, 1999 and 2000

INROADS Supervisor of the Year, Fairfield/Westchester Counties, 1995

Pepperidge Farm President's Appreciation Award for Service, 2001

PHH Northeast Quality Council Award, 1994, Outstanding Achievers Award, 1992

Achieved an annual 100% Customer Service Award, PHH Homequity

 

 

 

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