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Management and
employee development should not be a haphazard activity.
This is not
necessary when the tools are available that will guide your efforts in improving productivity, quality of work,
initiative, teamwork, problem solving, response to stress and
conflict, and work motivation. Integrating the right reports
and information along with the
performance appraisal systems, with other employee
perceptions, and with the business plans of the company will create a
balanced approach to produce the learning required to grow the individual and the
company.
Let
us show you how you can build a learning environment that
produces the growth you want in your business. Top
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Advanced
Training and Education
On-going training
must be done to reinforce the values and priorities that have
been established.
A method of
continuous learning and training reinforces the basics and
introduces new concepts to keep the company improving. We have
a wide variety of training sessions, seminars, and programs to
meet the requirements of any
organization. The Your HR Solutions Leadership Series is based on the
key management behavioral competencies necessary for effective
leadership. What are you doing to build your leadership
skills? Top of Page
Proper job
descriptions should be linked to a business-focused and
employee-fair performance evaluation system. Good performance
development systems cover 4 major areas: one, The key indicators of
individual performance - the results expected; second, the
tasks necessary to
accomplish the job and produce the results necessary; third, the appropriate
behaviors or how the job is to be done; and fourth, the
personal growth plan to guide the associate in his or her
behavioral development. One
of the critical issues is how to integrate and
balance the intangible aspects of their job behaviors with the
quantifiable task measurements. The other is how to train each
level of the organization to use the system so it is not so
intimidating and reinforces what needs to be stressed. Our
Performance and Development Planning process (PDP) focuses on
creating a dialogue so each person can plan for their future performance and
plan for their continuing development ... not a one-sided
monologue by the boss.
Our
entire process is a performance
evaluation system that can link each of the human resource
systems in your organization. Let us show you how. Top
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Team building is
an art that overcomes differences in style, personality, and
other potential areas of conflict.
Even when a team
functions in total harmony, it may not achieve its goals. Team
building is a process that 1) assesses the strength and
weaknesses of the overall team, and then 2) improves the
team’s balance, effectiveness, and performance leading to
enhanced productivity, meeting quality control objectives, and
solving problems.
We have assessment
tools that identify the individual’s behavioral strengths and
compares them to the total team; how the parts fit together
with the whole in quantifiable measurable
terms. We can then help you put together an action plan to put
together a truly high performance team. Top
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Who doesn’t want to
improve customer service within the organization? How to do it
is another issue.
All businesses are driven by
the perceptions of their customers. What are you doing to
measure those perceptions? It is difficult because those
thoughts are so intangible. What are you measuring?
How to get consistency
over time is a larger question. Customers go where
they are appreciated. Your employees' positive attitudes, their
ability to care about customer satisfaction, their desire to
solve customer problems, their willingness to “go the extra
mile” can build customer loyalty, increase order size,
eliminate customer problems, get referrals to new business,
and increase sales and profits. Let us help you build
customers for life.
It's all about "building your
plans from the Customer-Back not from your Internal
Capabilities out." It is not as difficult as you believe. Top
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