Areas of Interest

Management & Leadership Development

Each member of the management team must learn to take the initiative to build their current skills and acquire the new ones necessary to keep up with the changing expectations of the customer and the marketplace. How can your business grow if your people are not growing faster than the business?

We can identify and build on the leadership skills of your present and future leaders using the right assessment tools, effective developmental planning, and the selection of the right developmental opportunities.

Talk to us today about our Executive Team Analysis and how this process can make a difference in the quality of the people who work in a leadership capacity in your organization. Top of Page

Organizational Development & Structure

Change is the only constant. Because of that innovation and entrepreneurship must be the cornerstones of the modern organization. With the rapid pace of technology and the pressure to bring it all together with the many constraints that surround you, how you structure the processes of your company can make a huge difference in its profitability.

Developing the capabilities of the organization, or the enterprise-wide ability to manage people to gain competitive advantage, is linked to the business focus of the company. A narrow focus on the end results without the right processes in place creates inefficiencies that drive costs through the roof and limit your ability to ultimately grow and expand. 

Developing the right structure with the right processes to meet the internal demands of the organization and the external challenges of the marketplace is the essence of what we can create for you. Top of Page

Executive Coaching & Counseling 

The entrepreneur is often alone. Decisions are made sometimes without the benefit of a trusted advisor looking at the issue with them.

Pulling from a wide range of resources and contacts, we can  provide a different perspective that may be missing, gathering and researching the last piece of information required, and looking at the situation from a different pair of eyes. How can we help you? Top of Page

Associate Recognition

People go to work each day ... yes for the money ... but also because they want to be a part of something more than themselves. They need to be recognized for the things they do each day to make your business and organization a little bit better. Each organization should create simple clear programs to provide both monetary and non-monetary incentives for each person, especially those not involved in any management incentive program. 

The “MaryAnn” principle is simple but effective: “Small rewards regularly earned is better than large grants occasionally given.” Our programs are based on that simple but effective principle. Talk to your people. Share with them your appreciation of the importance their presence makes in the success of your business.

We have a unique associate recognition program that provides a way to reinforce and encourage the type of behaviors and activities that supports the short and long-term direction of the company. This is a program we would like to share with you. Top of Page

Communications Programs

The only thing the manager really has to manage the business is his or her words.

Communication of those ideas, concepts, and directions is the most mishandled activity between people. Everyone wants to turn words into action, but too often those words are misunderstood or poorly communicated. This can result in resentment and frustration. 

Building those bridges of communication takes skill, and that skill can be learned. It is not one or two or three different techniques. It is a full assortment of options applied appropriately at the right time and place that makes the difference. Let us show you how. Top of Page

Corrective Performance Procedures

How do you handle the difficult personnel issues that develop throughout the year? Do you have an approach that brings positive resolution to your confrontations?

You need to provide positive discipline with those employees who violate the basic rules of the company. The Positive Discipline System is designed to protect the interests of the customer, the company members, and the company. Its purpose is not to punish, but to correct behaviors so that each person remains productive within the workplace and supports the other employees within the company.  And if the situation does gets out of hand, we will guide you as you manage the termination so that it does not cause repercussions later on.  Top of Page

Employee & Customer Surveys

What truly drives every business and organization are the perceptions of your employees and customers to the products and services that you offer.

Their opinions of the people in your organization determine whether they want to continue to associate with you in the future. Do you have a solid way to measure how they feel or are you only guessing and hoping?   Surveys provide information on employee perceptions and performance that are critical to achieving success. They serve as an early warning system for identifying obstacles to success that can be addressed before more costly problems surface.

Our employee survey process will help you to design the right survey to get the information you want; to analyze the data that comes back from your people in a way that is understandable and straightforward; and then help you with the action plan that will give your people a voice in the growth of your business. It can make all the difference in the world.  Top of Page

Business Continuation & Succession Planning 

Every successful person wants to build, enjoy, and preserve their successes. It is important to have the business plan and the personal plan to assure what you build you get to keep. This includes everything from wills and trusts to family counseling and strategic planning tools. It applies to all stages of life from planning your retirement, expanding your business, ending a marriage and its impact on the business, and deciding who will take over or inherit your business so that it survives through the next generation and beyond. 

Business Succession Resources, our strategic partner will serve as your resource coordinator to bring the entire process together using your lawyers, accountants, and insurance specialists; using your current plans as a springboard for new ideas.  For more information turn to our Partners page to let us show you how it can all fit together.   Top of Page

Human Resource Information Systems

Keeping track of all the information and details of each employee can be a daunting task. How do you manage the data? How do you use the data you have to manage your business better?

The computer has changed our lives and sometimes it is more confusing now than ever. Our strategic partner Developers@Work is a computer design organization whose mission is to make technology business friendly. Your HR Solutions can help you make sense of this within a business perspective. See our Partners page for more information.  Top of Page

Business & Strategic Planning ...                      changing ideas into action

  1. To determine the most desirable short and long-term future for your organization; where do you want to be in the next few years? What kind of an organization do you want to have?  

  2. To find a way to implement those ideas and plans to meet the changes from your marketplace, your customers, your associates, and you. To establish the priorities on what the most important things you have to do in the next 6-12 months to meet those short and long term goals;

  3. To set up a process to guide management through the thousands of day-to-day details of running the business, while keeping your long-term priorities in focus, in other words, making the process permanent.

It takes time and work, but it is not as hard as you might think. The process is straightforward, and the results are clear and focused. You will have a measurable roadmap to get to where you need to be. See our page on Business Planning for more informationTop of Page

 

Questions? Contact Us.
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